Player safety and integrity

Responsible Gaming Policy

Our commitment to balanced, transparent social entertainment, with player safeguards and independent support resources.

Updated: 2 September 2026

The social entertainment and simulation material published by Zonquira exists for recreational enjoyment alone. Interactive entertainment should remain a fun and balanced part of life, and this policy explains our operating principles, our consumer protections, the self-limitation tools available, and the standards we apply to prevent compulsive engagement and shield vulnerable individuals.

1. Social entertainment and virtual tokens

We run exclusively as a non-monetary social entertainment platform. Everyone who accesses our interactive content acknowledges the following operational rules:

  • Every virtual token, coin, score point, and simulation credit within Zonquira has zero real-world worth.
  • No virtual credit may be exchanged, transferred, redeemed, or converted into real currency, goods, or other consideration at any time.
  • All outcomes, leaderboard positions, levels, and achievements are simulations intended for amusement alone.
  • Optional token purchases and enhancements have no effect on simulation probabilities or ranking outcomes.

2. Underage access safeguards

Underage participation is not tolerated in any form. Zonquira is available only to those who have reached the age of majority in their own jurisdiction — strictly 18, or 21 where local legal standards require.

The following preventative controls and technical measures are in place to block underage access:

  • Age confirmation gates on entry and again at profile creation.
  • Automated detection algorithms that flag patterns consistent with underage use.
  • Any account discovered to be operated by a minor is suspended at once and permanently removed.

We encourage parents, guardians, and educators to use parental control software and browser filtering tools — such as Net Nanny, CyberPatrol, or Qustodio — to restrict minors' access to digital entertainment and simulation services.

3. Behavioural awareness

Although no real money is at stake in our simulations, extended screen time and repetitive play can still affect wellbeing, work, and relationships. We ask every participant to reflect honestly on the following:

  • Are you playing for hours at a time without regular breaks?
  • Does play take priority over work, family, study, or your own health?
  • Do you experience restlessness or frustration when you cannot play?
  • Do you use gameplay mainly to cope with stress, low mood, or loneliness?
  • Is your spending on optional virtual token packs exceeding what you planned?

4. Tools you can set yourself

The following controls are available from your profile settings to help you maintain balanced habits:

Session notifications
Periodic on-screen notices showing how long you have been playing, prompting regular breaks.
Virtual purchase limits
Daily, weekly, and monthly ceilings you set yourself on optional virtual token purchases.
Temporary cool-off
Account suspension for a chosen interval between 24 hours and 30 days.
Voluntary self-exclusion
Irrevocable voluntary deactivation of your account for six months, a year, three years, or permanently.

5. Fairness of our simulations

Zonquira is committed to transparent and ethical entertainment. All mechanics, virtual reel spins, and card distributions use certified, industry-standard pseudorandom number generation. Results are automated, impartial, and free from human manipulation.

6. Where to find help

If you or someone close to you is experiencing distress, compulsive play, or difficulty managing recreational screen time, we strongly encourage contacting an accredited organisation for confidential guidance and support:

GamCare

GamCare

Free, confidential advice, treatment referrals, and a helpline open around the clock.

Gambling Therapy

Gambling Therapy

Online support groups, moderated forums, and multilingual counselling worldwide.

Gamblers Anonymous

Gamblers Anonymous

An international fellowship running peer-led meetings and recovery programmes.

Gamtalk

Gamtalk

A moderated peer community for anyone affected by gambling-related harm.

Responsible Gambling Council

Responsible Gambling Council

Independent research, prevention programmes, and public awareness resources.